Skip to content
Leisure & culture

Measure experience where experience is everything

Theme parks, museums, theatres, pools, gym chains and events: visitors tell you on the spot what they thought of the experience - spontaneously and in their own words.

How Sentio helps you

Experience in words

Not just a score, but what visitors really felt - automatically summarised.

Adjust during the event

Long queues or a problem in a hall? You know immediately.

For every audience

Tourists, families, schools - everyone answers in their own language.

Season after season

Track trends per show, exhibition or season.

Here's how it looks

From queue sign to dashboard

Invite visitors with a sign in the queue or at the exit, let them share their day in a minute, and instantly see what's on people's minds - live on your dashboard.

1Invite
Lunaris Park QUEUE
&
EXIT

How was your day?

No long survey, just tell us. One minute, in your own words.

VOICE SURVEY
SCAN → open→ speak→ done
± 60 SEC · ANONYMOUS
2Visitors talk
Sentio
EN ▾
QUESTION 1 / 4

How was your day at the park?

“the rollercoaster was brilliant and the kids had a blast, we just had long queues everywhere…”

Listening…
3You see the data
my.sentiofeedback.com
Overview
Hi Tom
Lunaris Park
Responses9.860
NPS+47
Avg. time1m 38s
Sentiment breakdown 9.860 responses
😠 2%
😞 5%
😐 12%
🙂 36%
😄 45%
Themes
  • Rides 91%
  • Queue times 52%
  • Food & drink 68%
  • Cleanliness 80%

Invite via QR, link or NFC tag - everything in your own branding, right into the feedback tool. Don't want to design the materials yourself? We create and produce them for you.

Try a sample interview yourself

Scan the QR code with your smartphone and walk through a short sample interview for this industry - no app or account, done in ± 2 minutes.

Explore the dashboard

Prefer to click through the results yourself? Request access - we review your request and send you a personal access link, valid for 24 hours.

Examples from practice

  • Customer satisfaction at a theatre
  • Visitor experience at an art museum
  • Experience of swimming-pool visitors
  • Visitor experience at a festival
  • Member satisfaction at a fitness chain
  • Visitor experience at a theme park

Active in another industry?

Sentio works anywhere people are customers, guests, patients or visitors.

Curious what Sentio looks like for you?

You're live in ten minutes. Watch a live demo or request a no-obligation chat.