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Retail

Know what customers really think of your store

From a single boutique to a chain with a hundred locations: a link or QR at the till or exit and your customer tells you in two minutes how it went — spoken or typed, while you watch live.

How Sentio helps you

Compare locations

See scores and themes per store, and instantly spot which location is lagging.

Act immediately

A bad experience? You get an alert right away — before the customer stays away.

Themes without an analyst

Queues at the till, assortment, friendliness — the AI groups it automatically.

Installed in no time

A link or QR per location or department; no app, no account, no project.

Try a sample interview yourself

Scan the QR code with your smartphone and walk through a short sample interview for this industry — no app or account, done in ± 2 minutes.

Explore the dashboard

Prefer to click through the results yourself? Request access and you'll receive a magic link that lets you explore the demo dashboard freely for 24 hours.

Examples from practice

  • Customer experience at a garage chain
  • Customer experience at a petrol-station chain
  • Customer satisfaction at a bank branch

Active in another industry?

Sentio works anywhere people are customers, guests, patients or visitors.

Curious what Sentio looks like for you?

You're live in ten minutes. Watch a live demo or request a no-obligation chat.