Hear your guests - before they write a review
A link or QR on the table, the receipt or at the exit: guests tell you in two minutes how the food, the service and the atmosphere were - before they're out the door.
How Sentio helps you
Defuse dissatisfaction
A guest with a complaint feels heard right away - and doesn't leave a public 1-star.
Live alerts
Cold dishes or slow service? You hear it during the shift, not after.
Every guest, every language
Tourists and locals answer in their own language - spoken or typed.
Per venue or whole group
Compare the venues of your restaurant group or hotel chain in one overview.
From counter card to dashboard
Invite customers with a card at the counter or a sticker on the sandwich bag, let them share their visit in a minute, and instantly see what's on people's minds - live on your dashboard.
&
TAKEAWAY
Did it taste good?
No long survey, just tell us. One minute, in your own words.
VOICE SURVEYHow was your lunch today?
“a lovely fresh sandwich, I just had to queue for quite a while at lunchtime…”
- Friendliness 89%
- Taste 87%
- Speed 64%
- Value for money 71%
Invite via QR, link or NFC tag - everything in your own branding, right into the feedback tool. Don't want to design the materials yourself? We create and produce them for you.
Try a sample interview yourself
Scan the QR code with your smartphone and walk through a short sample interview for this industry - no app or account, done in ± 2 minutes.
Explore the dashboard
Prefer to click through the results yourself? Request access - we review your request and send you a personal access link, valid for 24 hours.
Examples from practice
- Guest feedback at a restaurant chain
- Guest satisfaction at a hotel group
Active in another industry?
Sentio works anywhere people are customers, guests, patients or visitors.
Curious what Sentio looks like for you?
You're live in ten minutes. Watch a live demo or request a no-obligation chat.