Hear what really matters to your citizens
At the counter, after an application or out in the neighbourhood: citizens scan a QR or open a link and simply tell you how it went. Sentio asks follow-up questions and turns it into themes, sentiment and reports on the map - accessible and in 50+ languages.
Every citizen counts
Speaking or typing, in 50+ languages - even those who don’t like writing or aren’t fluent in the language get heard.
Accessible to every citizen
High contrast, visible focus and operation via screen reader or keyboard - so citizens with a disability take part independently. Accessibility that befits a public service. Built to the WCAG 2.2 level AA guidelines.
Reports on the map
With Sentio Signal, citizens report a defect, fly-tipping or problem themselves - with a photo and location on the map of your municipality.
Evidence for your policy
Themes and sentiment you can drop straight into a case file or the municipal policy monitor, with the source behind every claim (Sentio Proof).
GDPR-compliant, EU data
Feedback is processed in the EU, with automatic anonymisation and consent before recording.
A citizen after a visit to the counter: “Helped quickly, but the wait at the counter was long.” Sentio asks follow-up questions, and ‘waiting time’ appears as a theme - with the exact answers behind it.
From counter sign to dashboard
Invite visitors with a sign at the counter, let them share their experience in a minute, and instantly see what's on people's minds - live on your dashboard.
&
RECEPTION
Speak freely.
No long form, just tell us. One minute, in your own words.
VOICE SURVEYHow did your visit to the counter go?
“quick and friendly help, I just had to search a bit to find the right department…”
- Friendliness 84%
- Clarity 71%
- Waiting time 58%
- Accessibility 66%
Invite via QR, link or NFC tag - everything in your own branding, right into the feedback tool. Don't want to design the materials yourself? We create and produce them for you.
Curious what Sentio can mean for your business?
Watch a demo, or book an introduction - we’re glad to show you an example from your sector.